Damage or Loss in Transit Claim Form

This form is only to be used for reporting damage, shortage or loss to goods despatched by us direct to the delivery address, or where the goods have been ordered directly from us and have failed to arrive at the intended destination. Strict time limits apply to all claim notifications so please make sure that all the information you give us is accurate and in full. Please also bear in mind that the carrier may be given a copy of this information to support your transit claim. Photographs may be required for all damage claims.

Please enter your details below. This information is collected and recorded in accordance with Data Protection regulations (General Data Protection Regulation (GDPR) (EU) 2016/679), for full details please see our privacy policy.

Make a Damage or Loss Claim for Deliveries by Clarke Appointed Carriers Only

IMPORTANT: This must be the Clarke delivery reference number.

* This information is required