This form is for Clarke dealers and account customers to report damage, shortage or loss relating to goods despatched by Clarke using an appointed carrier, including goods delivered directly to your customer. If you are an end user who purchased from a dealer or retailer, please contact the seller directly.

Strict time limits apply to all claim notifications, so please ensure that all information provided is accurate and complete. The carrier may be given a copy of this information in support of your transit claim. Supporting photographs of the parcel exterior, packaging interior and product damage are required for damage claims.

Please enter your details below. The information you provide will be collected and processed in accordance with applicable data protection legislation. For full details on how we use and protect your information, please see our privacy policy.